Marc Randolph: You Don’t Know If an Idea Will Work Until You Test It

At the INMerge Innovation Summit, Netflix co-founder Marc Randolph recounted the company’s early challenges, revealing how uncertainty, risk, and constant experimentation shaped its journey from DVDs by mail to streaming dominance.

Marc Randolph: You Don’t Know If an Idea Will Work Until You Test It

On the second day of the INMerge Innovation Summit 2025, Netflix co-founder Marc Randolph delivered an inspiring keynote, sharing a rare behind-the-scenes look at Netflix’s early struggles and the philosophy of experimentation that helped turn a small DVD-by-mail startup into a global entertainment powerhouse.

In one of the most striking moments of his talk, Randolph recalled Netflix’s 2000 meeting with Blockbuster. At the time, Netflix had just 100 employees, $5 million in revenue, and $50 million in losses. Their proposal was for Blockbuster to acquire Netflix for $50 million and retain its founders to manage the online business.

“That meeting went downhill pretty quickly,” he told the audience. “They passed. And that meant Blockbuster wasn’t going to buy us—they were going to compete with us.”

The rest is history. Netflix cut costs, laid off staff, and doubled down on its vision. Within a decade, the company not only survived but outpaced Blockbuster, which eventually filed for bankruptcy. Today, Netflix has a market cap exceeding $500 billion, while Blockbuster has just one remaining store.

But as Randolph emphasized, Netflix’s success wasn’t built on a single brilliant idea—it was built on testing ideas.

“The truth is, nobody knows anything,” Randolph said, citing Hollywood screenwriter William Goldman. “You can’t tell if an idea is good or bad until you collide it with reality. That’s why innovators need to test, test, and test again. You’ll learn more in one day of trying something than in a month of thinking about it.”

The birth of Netflix itself was the result of this philosophy. Initially dismissed as “ridiculous,” the idea of mailing DVDs was tested simply by sending a CD in a greeting card envelope through the U.S. Postal Service. When it arrived unbroken the next day, the founders knew they had something worth pursuing.

From there, Netflix built its culture around rapid experimentation—launching, failing, and iterating faster each time until they found what worked.

In his closing remarks, Randolph advised innovators to embrace uncertainty, reminding them that progress comes not from waiting for perfect conditions, but from taking the first step and learning along the way.

Organized by PASHA Holding for the fifth time, the INMerge Innovation Summit aims to strengthen the regional innovation ecosystem, foster startup–corporate partnerships, and provide a platform for the exchange of ideas and experiences. 

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